Refund policy

Returns

We will cheerfully refund your purchase any time before shipping.

If, however, the item has already shipped, then we need it back in good condition before refunding your money.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@dnddiceshop.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at        . Pictures are appreciated, as it helps us determine whether the damage was our fault or the shippers.

Shipping

Return address：2506 Avondale Dr Colorado Springs CO 80917 US

Returned packages must be properly packaged and returned via the original shipping method. They must not be damaged or misdelivered. The customer is responsible for both return shipping costs.